Effective Date: [Insert Date]
At Virtual Healing Hands, we are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide when booking an appointment or contacting us.
- Health Information: If you share health-related details during consultations, they are treated with strict confidentiality.
- Payment Information: If you make payments online, we may collect billing details, but all transactions are processed through secure third-party payment gateways.
- Usage Data: We collect data such as IP addresses, browser type, and device information to improve our website experience.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our Mental Health Therapy, Dietitian Services, and Physiotherapy & Fitness Coaching.
- To communicate with you about your appointments, inquiries, or updates.
- To enhance the security and functionality of our website.
- To comply with legal obligations and prevent fraudulent activity.
3. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, so we encourage you to take precautions when sharing personal details online.
4. Third-Party Services
We may use third-party services for payment processing, analytics, and communication. These providers have their own privacy policies, and we recommend reviewing them.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, such as:
- Accessing, updating, or deleting your personal information.
- Opting out of marketing emails.
- Requesting data portability.
To exercise these rights, contact us at [Insert Email Address].
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: [Insert Email Address]
📞 Phone: [Insert Phone Number]